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    Lost luggages

    BY: CHRIS FAGBOLU | DATE: 10 Jan, 2023 | 6,242 Views

    If your luggage is lost while traveling by airline, here's what typically happens:

    *Immediate Action*

    1. *Report the loss*: Inform airline staff at the airport immediately if your luggage is missing.

    2. *Get a Property Irregularity Report (PIR)*: File a report with the airline, which will include details about your luggage and contact information.

    3. *Keep your boarding pass and luggage tags*: These will be needed for the airline's investigation.

    *Airline's Process*

    1. *Search for luggage*: The airline will attempt to locate your luggage and return it to you.

    2. *Tracking*: Airlines use tracking systems to locate missing luggage.

    3. *Communication*: The airline will keep you updated on the status of your luggage.

    *Compensation and Reimbursement*

    1. *Delayed luggage*: If your luggage is delayed, airlines may provide reimbursement for essential items purchased.

    2. *Lost luggage*: If luggage is deemed lost, compensation is typically provided based on the airline's policy and international regulations (e.g., Montreal Convention).

    3. *File a claim*: You'll need to submit a claim with supporting documentation for lost or damaged items.

    *International Travel*

    1. *Customs and regulations*: Be aware of customs regulations when traveling internationally, as these may impact compensation.

    2. *Montreal Convention*: For international flights, compensation may be governed by the Montreal Convention.

    *Tips for Passengers*

    1. *Label luggage clearly*: Include your name, address, and contact info.

    2. *Keep essentials in carry-on*: Pack essentials like medications, valuables, and important documents in your carry-on.

    3. *Document luggage contents*: Keep receipts and photos of items in your luggage for insurance purposes.

    4. *Check airline's policy*: Familiarize yourself with the airline's luggage policy and compensation process.

    *Next Steps*

    1. *Follow up*: Keep in touch with the airline for updates on your luggage.

    2. *Escalate if needed*: If you don't get a resolution, you can escalate the issue to the airline's customer service or a consumer protection agency.

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